BEST CRM SOFTWARE IN INDIA
What is CRM System ?
Customer Leads Management means to keep in touch with your current and new customers
Managing relation with your new and current customers by using software
What is application of CRM System ?
Mostly it is used to manage Sales Leads & service
You can associate your new coming customer and follow up
All leads will be in pipeline
You will not miss a single lead
Proper follow up, add communication notes and follow update
Advantage of CRM System
By using CRM software you can manage your sales leads perfectly
You can analyze your leads source, over all leads analysis
Follow Up date wise
Discussion with customer is inline
All leads will be captured and consumed
Easy to keep your inquiry in pipeline
You can conclude that in which sector you need to do marketing
All over business revenue will be improved
Business Strategy improved, Efficiency & Speed of leads capturing increased
Features of CRM Software
Sales leads management
First we have to add leads in our software
Quotation
Quotation means estimate of price which contains quantity of products, terms and condition , bank details and Customer & vendor details.
Purchase Order PO
Purchase Order is the important document sent by buyer. Buyer will sent Purchase order after bargaining. PO represents approved final price from the buyer company.
They match Purchase Order with Invoice.
If there is any change in Purchase Order after sent it to Vendor Company then Customer Company issues the edited purchased order which is called Revised Purchase Order or Revised PO.
It means “The order given by customer company to then vendor company is called Purchase Order.”
Performa Invoice PI
Performa Invoice is used to confirm the final price, service and terms & conditions of product from the Vendor Company Side before payment.
Performa Invoice is sent against Purchase Order
Lead Source
We can mention sales leads source from where inquiry has been generated
Follow Up Date wise
In simple language follow up means updates in inquiry. If you have an update then you can add upcoming follow up date
Notes/Remarks
If any update in inquiry then we can note down the update in Remark Section
Priority
Leads priority can be set manually in priority section
Like High, Very High, Low, Very Low etc
Stage
Every inquiry changes its stage
We have given stage
New, Contacted, Working, Active , Discarded & Lost
Dashboard
On dashboard you can see all over leads analysis
in that you can see all customer list whom to be followed up on that day
You can see Today’s task in which you can see the list of all the customers who are to be followed on that day
Contacts
Contact management will be easy
EMPOWER CRM Software
Empower CRM Software is cheapest CRM software in India.
We have made this software for sales leads follow-up date wise
We have provided a CRM Dashboard in our software where you can see the Pie chart analysis of all leads on screen
Below that you can see the Today’s task bar which has all leads to be follow -up today
You can edit the leads if any update and save comment of customer in remark and action taken by sales person and upcoming follow-up date
There are different stages are given to mark the stage of inquiry
All leads can be shorted by name, modification date, follow-up date, price, company name , product, stage & priority
For service management we have provided the cases in CRM
EMPOWER ERP is more than just a company that offers the best service
However, implementing a buyer purchase plan does not happen overnight.
Buyer will inquire in more then one companies and get the Quotation of same product to compare the price, quality & service.
After that he will also observe how smoothly you have explained the product in your catalog. Buyer will surely have some questions in the product specification.
Buy it doesn’t mean that the buyer will contact you further for that query
If you will not make relation with that customer then you will lost that lead
From here the word comes out Customer Relationship Management or Client Relationship Management CRM.
By using CRM software you can keep in touch with your customer
Your all leads will be managed if you will do proper follow up your leads
EMPOWER CRM makes it easy and you don’t have to keep any lead in your mind or on paper. By using our software your all leads will be managed properly and you can analyze the leads source also. Ultimately your productive time will be saved and you can utilize your time in Business Development.
You must begin from the beginning, as this blog post suggests.